Data Privacy · Player Protection · sg77
sg77 is committed to protecting the privacy of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Applies to all registered sg77 players and site visitors. 21+ platform.
Privacy at a Glance
The full legal text is below. These cards summarise how sg77 handles your data as a player in the Philippines.
All personal data you submit to sg77 — registration details, KYC documents, payment information — is transmitted over SSL/TLS encrypted connections. Your data is protected in transit from the moment it leaves your browser to the moment it reaches sg77's servers.
Philippine government-issued ID documents submitted for KYC verification are stored securely with restricted access. They are used solely for identity verification and anti-money laundering compliance — never sold or shared with advertisers.
sg77 collects only the personal data necessary to provide the Platform, process payments, comply with Philippine law, and protect player accounts. We do not collect data beyond what serves a clear, disclosed purpose.
sg77 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Data shared with third parties is limited to service providers who process it strictly on sg77's behalf and under confidentiality obligations.
Under the Philippines' Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by sg77. Submit requests to [email protected] — acknowledged within five business days.
sg77's data practices are designed to comply with the Philippines' Data Privacy Act of 2012 and the regulations of the National Privacy Commission (NPC). We maintain a registered Data Protection Officer (DPO) and take all NPC compliance obligations seriously.
This Privacy Policy ("Policy") describes how sg77 ("sg77," "we," "us," "our") collects, uses, stores, and discloses personal information from users ("Player," "you," "your") of the sg77 online gaming platform at sg77.biz and all associated services. This Policy is issued in compliance with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an Account or using any part of the sg77 Platform, you acknowledge that you have read and understood this Policy and consent to the data processing practices described herein.
1.1 sg77 operates as an online gaming entertainment platform serving players in the Philippines. In the course of providing our services — including account management, payment processing, game delivery, customer support, and regulatory compliance — sg77 necessarily processes personal information about its Players and site visitors.
1.2 sg77 is committed to handling all personal information responsibly, transparently, and in strict compliance with Philippine data privacy law. We do not collect personal information beyond what is necessary for the purposes described in this Policy, and we do not use it for purposes incompatible with those for which it was collected.
1.3 This Policy applies to all personal data processed in connection with your use of the sg77 Platform, regardless of the device or browser you use to access it. It applies to registered Players, prospective Players who visit sg77.biz without registering, and individuals who contact sg77 support.
2.1 For the purposes of the Philippines' Data Privacy Act of 2012, sg77 is the personal information controller in respect of the personal data it collects from Players.
2.2 sg77 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO at [email protected] with the subject line "Data Protection Officer."
sg77 may collect the following categories of personal data:
4.1 Directly from you — when you register, complete KYC, make a deposit or withdrawal, contact support, or use any interactive feature of the Platform.
4.2 Automatically — through cookies, server logs, and similar tracking technologies when you visit or use sg77.biz. See Section 8 for details on cookies.
4.3 From third-party service providers — payment processors (GCash, Maya, BPI, BDO, etc.) may share transaction confirmation data with sg77 to verify deposits and withdrawals. KYC verification providers may share identity verification results. Fraud detection services may share risk signals.
sg77 processes your personal data for the following purposes:
6.1 Performance of a contract — processing necessary to provide the sg77 Platform services you have requested, including account management, payment processing, and game delivery.
6.2 Consent — where you have expressly consented to specific processing activities, such as receiving promotional communications. You may withdraw consent at any time by contacting sg77 support.
6.3 Legal obligation — processing required to comply with Philippine laws, including KYC and AML obligations under the Anti-Money Laundering Act, data reporting obligations, and court or regulatory orders.
6.4 Legitimate interests — processing necessary for sg77's legitimate business interests, including fraud prevention, platform security, and responsible gaming enforcement, provided such interests are not overridden by your data protection rights.
7.1 sg77 does not sell, rent, or trade your personal information to third-party marketers. We may share personal data only in the following circumstances:
7.2 All third-party service providers who process personal data on sg77's behalf are subject to contractual data processing agreements that require them to process data only on sg77's instructions and to maintain appropriate security measures.
8.1 sg77 uses cookies and similar tracking technologies to operate the Platform, maintain your login session, prevent fraud, and analyse how Players use the site.
8.2 The main categories of cookies used by sg77 are:
8.3 You may manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain Platform features.
9.1 sg77 retains personal data for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by Philippine law.
9.2 Active account data — retained for the lifetime of your sg77 Account plus five (5) years after permanent closure, in line with AMLA record-keeping requirements.
9.3 KYC documents — retained for a minimum of five (5) years following account closure or the last transaction, as required by AMLA.
9.4 Transaction records — deposit and withdrawal records retained for a minimum of five (5) years.
9.5 Support communications — retained for two (2) years from the date of the last correspondence, unless retained longer in connection with an unresolved dispute.
9.6 Marketing data — retained until you withdraw consent or unsubscribe, after which it is deleted within thirty (30) days.
10.1 sg77 implements technical and organisational security measures appropriate to the risk of the personal data processed, including:
10.2 In the event of a personal data breach that is likely to adversely affect your rights and freedoms, sg77 will notify you and the National Privacy Commission (NPC) in accordance with the timelines required by the Data Privacy Act of 2012.
Under the Philippines' Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sg77:
To exercise any of these rights, contact sg77 at [email protected] with the subject line "Data Subject Request." sg77 will acknowledge your request within five (5) business days and respond substantively within thirty (30) days.
12.1 The sg77 Platform is strictly restricted to persons aged 21 years and above. sg77 does not knowingly collect personal data from individuals under the age of 21.
12.2 If sg77 becomes aware that personal data has been collected from a person under 21 without age verification having been completed, it will promptly close the relevant Account, delete the associated personal data (to the extent not required to be retained for legal compliance), and refuse any outstanding withdrawal requests pending investigation.
12.3 If you believe that a minor has created an sg77 Account, please contact [email protected] immediately.
13.1 Some of sg77's service providers — including cloud hosting, KYC verification, and analytics providers — may process personal data outside the Philippines. Where such transfers occur, sg77 ensures that appropriate safeguards are in place, including contractual data processing agreements that impose data protection obligations equivalent to those required under Philippine law.
13.2 sg77 does not transfer personal data internationally for purposes beyond those described in this Policy and does not permit international service providers to use Philippine player data for their own independent purposes.
14.1 sg77 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable Philippine law.
14.2 Material changes will be notified to registered Players via their registered mobile number or email address, and via a prominent notice on the Platform, no less than seven (7) days before the revised Policy takes effect.
14.3 Continued use of the sg77 Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you should contact sg77 support to request Account closure before the effective date.
For privacy-related enquiries, data subject rights requests, or to contact sg77's Data Protection Officer:
Your Data, Your Rights
If you want to know what data sg77 holds about you, request a correction, or submit a deletion request — our support team and Data Protection Officer are available to help. Under the Philippines' Data Privacy Act of 2012, these are your legal rights, and sg77 takes every request seriously. Contact us at [email protected] with the subject "Data Subject Request."
sg77 combines a great gaming experience with serious data privacy practices. GCash deposits, live casino, slots, bingo — all in PHP, all with your privacy protected.
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